SC2 crashes on Mac 10.15 Catalina

Hi I can confirm changing the computer name has allowed me to start the game. What a bizarre bug?

I still have the problem. campaign or coop crashes the game. Ladder no problems !!!

I have no problem with any other game. Warcraft3 Reforged and WoW runs for hours.

Catalina 15.3. Blizzard Please fix this Bug :frowning:

panic(cpu 4 caller 0xffffff800b4652fa): Kernel trap at 0xffffff7f8fd00669, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff81e4938030, CR3: 0x000000001f94f000, CR4: 0x00000000003626e0
RAX: 0x000000000000044c, RBX: 0x000000000000044c, RCX: 0xffffff92316fbcc4, RDX: 0x0000000000000460
RSP: 0xffffff92316fbc78, RBP: 0xffffff92316fbc80, RSI: 0xffffff81e4936f00, RDI: 0x000000000000044c
R8: 0x0000000000000001, R9: 0x0000000000000002, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0xffffff92316fbdd8, R13: 0xffffff921e34ca68, R14: 0xffffff81e4936f00, R15: 0xffffff92316fbde4
RFL: 0x0000000000010283, RIP: 0xffffff7f8fd00669, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff81e4938030, Error code: 0x0000000000000000, Fault CPU: 0x4, PL: 0, VF: 1

Backtrace (CPU 4), Frame : Return Address
0xffffff92316fb6d0 : 0xffffff800b33bb2b
0xffffff92316fb720 : 0xffffff800b4734d5
0xffffff92316fb760 : 0xffffff800b464f4e
0xffffff92316fb7b0 : 0xffffff800b2e2a40
0xffffff92316fb7d0 : 0xffffff800b33b217
0xffffff92316fb8d0 : 0xffffff800b33b5fb
0xffffff92316fb920 : 0xffffff800bad2aa9
0xffffff92316fb990 : 0xffffff800b4652fa
0xffffff92316fbb10 : 0xffffff800b464ff8
0xffffff92316fbb60 : 0xffffff800b2e2a40
0xffffff92316fbb80 : 0xffffff7f8fd00669
0xffffff92316fbc80 : 0xffffff7f8fca4ced
0xffffff92316fbcf0 : 0xffffff7f8fca4ac7
0xffffff92316fbd80 : 0xffffff7f8fca01fc
0xffffff92316fbdc0 : 0xffffff7f8fca432e
0xffffff92316fbe10 : 0xffffff7f8f048877
0xffffff92316fbe60 : 0xffffff7f8f056438
0xffffff92316fbea0 : 0xffffff7f8f055bf8
0xffffff92316fbee0 : 0xffffff800ba4109d
0xffffff92316fbf30 : 0xffffff800ba3f9e2
0xffffff92316fbf70 : 0xffffff800ba3ef6c
0xffffff92316fbfa0 : 0xffffff800b2e213e
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(438.3.1)[66992525-3204-3CB0-8F03-4B70031B1CF2]@0xffffff7f8f044000->0xffffff7f8f106fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[A243D030-19AC-30AA-AC70-6C786DF9E6CE]@0xffffff7f8c422000
dependency: com.apple.iokit.IOPCIFamily(2.9)[ADD485B5-3EF8-37C4-B3C5-F86326E497A4]@0xffffff7f8bd10000
dependency: com.apple.iokit.IOSurface(269.6)[42377B3B-D14A-368E-820F-07E7EA666198]@0xffffff7f8d880000
dependency: com.apple.iokit.IOGraphicsFamily(569.4)[1F9B5D88-52DB-3A16-8373-4F608A3CB2D8]@0xffffff7f8eff3000
dependency: com.apple.iokit.IOReportFamily(47)[988360A2-2E10-3014-A119-BE81BC045A10]@0xffffff7f8bc49000
com.apple.kext.AMDRadeonX6000(3.0.5)[9CC6CB01-D968-3735-86FE-B1EDD1A96DD3]@0xffffff7f8fc9a000->0xffffff7f8fe9efff
dependency: com.apple.iokit.IOPCIFamily(2.9)[ADD485B5-3EF8-37C4-B3C5-F86326E497A4]@0xffffff7f8bd10000
dependency: com.apple.iokit.IOSurface(269.6)[42377B3B-D14A-368E-820F-07E7EA666198]@0xffffff7f8d880000
dependency: com.apple.iokit.IOGraphicsFamily(569.4)[1F9B5D88-52DB-3A16-8373-4F608A3CB2D8]@0xffffff7f8eff3000
dependency: com.apple.iokit.IOAcceleratorFamily2(438.3.1)[66992525-3204-3CB0-8F03-4B70031B1CF2]@0xffffff7f8f044000

BSD process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Mac OS version:
19D76

Hey all. I am running macOs Catalina 10.15.3. My current issue is that I cannot even UNZIP Battle.net-Setup-enUS or Starcraft-II-Setup.zip. I receive the error:

The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.

Or the Error:

Unable to expand “Starcraft-II-Setup.zip. It is an unsupported format.”

I have tried other unzipping apps like Unarchiver and receive the same error so it has nothing to do with my Mac’s ability to unzip. Thoughts? I’d rather NOT downgrade my version.

I have the same problem with 10.15.3.

It happens during the campaign, in the following cinematics:
After beating the first level of the wings of liberty campaign (the moment Thyfus comes in). If I restart the game I can actually watch the cinematic.

Clicking on the Kerrigan photo on the board shuts down my computer instantly with a panic.

The cinematic after beating level 3 also nukes my computer. The game runs fine during gameplay, it’s only during the cinematics.

This is my hardware:
Macbook Pro 15"
2,6 GHz 6-Core Intel Core i7
16 GB 2400 MHz DDR4
Radeon Pro 560X 4 GB
Intel UHD Graphics 630 1536 MB

The workaround I read above works for me too:
Switch to OpenGL - In SC2, go to Options (Press ESC) > Graphics (Default tab) and change the Render API to Open GL 4.1 (Beta)

It comes with the price of blurry faces, but otherwise I’m happy I can at least play for now.

Same here, panic immediately after click Versus. Co-Op works fine.

Same here, MacBook Pro 2016. Everything was running fine yesterday on Mojave. Crashes sometimes immediately, sometimes after a couple of seconds of multiplayer game.

Same experience. I have a maxed out iMac Pro. The game played beautifully on Mojave. Game freezes the entire system on Catalina. Such a bummer.

1 Like

Same issue here when running 2017 MBP on 10.15.4

1 Like

Just updated to 10.15.5 and it looks like issue is possibly resolved? I haven’t had much of a chance to test full gameplay, but I am able to open up the “Versus” menu without my entire machine instantly crashing so that is a win :slight_smile:

I’m having a similar issue with Starcraft 2 on MacOS Catalina 10.15.4 (19E266) on Macbook Pro 16 2020 (AMD Radeon Pro 5300M).

Starcraft 2 crashed almost instantly as soon as I press Play. I see an SC2 icon in the dock and then it crashes. I’ve tried restarting and reinstalling.

4 Likes

Do you have the option to update to 10.15.5?

updated 10.15.4 yesterday and SC2 crushes immediately after opening SC2.

I am on Catalina 10.15.4 and SC2 crashes immediately on launch.

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
__cxa_guard_acquire detected recursive initialization
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

After update to

OS Version: Mac OS X 10.15.4 (19E287)

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
__cxa_guard_acquire detected recursive initialization
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

I’m seeing the same crash on startup problem everyone else on Catalina 10.15.4 is seeing.

Sounds like I’m hoping for 10.15.5 to get released soon? Or any chance Blizzard can fix this?

I’m on the 10.15.5 beta seeing the same crash, so no fix coming there so far…

Well, may 22, still crashing on Catalina. iMac 5K 27-inch, Radeon Pro 570 4 GB. The only way to run it is under bootcamp, but not all the Apple computer owners would install the bootcamp just for one game… Simple, the game is loosing gamers.

Hello,

not sure if it will be ok with you, but after an upgrade to 10.15.5 SC2 crashed. I change the name of my macbook and everything is ok. Don’t know why, but it works.

Regards

3 Likes

Changing the name of my macminu helped me with crashes, so thank you much, Kirin!

Hello there,

StarCraft 2 crashes on the start on macOS 10.15.5
I’d be grateful if someone from Blizzard take actions about this.

Thanks!