Hi, did all steps that should fix the problem but unfortunetly im still getting this error. Can someone please help me? It’s like thrid week with this problem and I want to play really bad
Report ID: 502A0118-AE30-4A89-B489-52B611A7E49B
Hello Dister,
Could you please post a DXDiag and MSInfo here? If the data is too big to be posted on the forum directly, you can use a page like pastebin.com and post the link to it here then.
Kind regards
What’s your opinion?
How do i attach files here?
Hello again,
You can do so by for example adding extra spaces to the link.
Kind regards
What’s your opinion?
No, because you linked me a file on your PC which I can’t access of course. Please use a page like pastebin.com so that I can access that file.
Kind regards
What’s your opinion?
https: //pastebin .com/7QX97eNS - DxDiag
https: //pastebin .com/XRawFi3L -MSInfo
https: //pastebin .com/XJHXgrCh -MSInfo
https: //pastebin .com/u3GxX0eG -MSInfo
https: //pastebin .com/cdmQUxdQ -MSInfo
https: //pastebin .com/WG5BnAbC -MSInfo
(I can’t get this in one pastebin, file is LARGE and i did reduce it) Added space after https: and after pastebin to the links so i could post them
Hello again,
Yes, the reason why you couldn’t use pastebin for the MSInfo is because your Windows error report is huge since you are not only having issue with Starcraft 2 but quite a few other programs. I would start by removing Aegis II that you seem to have installed and restart your PC. Try again with Starcraft 2 afterwards.
Kind regards
What’s your opinion?
I removed Aegis and restarted my PC, but error still occurs
Alright, this might be another one of your programs interfering with Starcraft 2. Please try closing background applications.
Kind regards
What’s your opinion?
Did this as well but with no luck, what should i do now?
Ok, to narrow it down, could you please let me know which of the steps from the list here you have tried?
Kind regards
What’s your opinion?
Did repair tool like 4 times, closed all background applications, my system meets Sc2 requirements and updated my graphic card drivers.
Alright, thanks a million for that information. Please go through the advanced steps as well and let me know how you are getting on.
Kind regards
What’s your opinion?
So i downloaded Driver Booster 6 and did all drivers updates (there was 15 of them) and it’s still not working ;(
Have you checked that your ASUS program is fully up-to-date? Same for the Razer one you are using?
Kind regards
What’s your opinion?
Yes, both are up to date
Did you try the advanced steps from my link? Like the one resetting the video card settings, or the overheating components? Basically, all of them?
Kind regards
What’s your opinion?
I give up, i can’t see my invidia control panel and i can’t reset graphic card settings, i don’t know why it does not work. Sorry for trouble and i hope that in some magic way maybe new patch will fix the issue.
Hello,
No, this kind of issue won’t be going away magically. If you can’t see the NVIDIA control panel, have you checked if you have it installed? Normally it should appear by right-clicking somewhere on the desktop.
Kind regards
What’s your opinion?
Alright, did all advanced steps, reinstalled game and battle net launcher. Still getting error