XP all gone in CO-OP

Hi

Logged in to my account to play some co-op, all my hero’s levels are now 0?

Same happened to my friends account.

How can we resolve?

Thanks
D

Hey Danger37

Usually this is down to logging into the wrong Region, so that’d be the first thing that I suggest checking, just that you’ve got the right Region selected over the Play button in the Blizzard App