Last friday I was supposed to play Wrath with friends and family when I accidentally purchased 6-month sub (It automatically jumps to the said ‘‘best offer’’ when going back to select a diffrent payment option) instead of 1-month, ever since the refund (european withdrawal act) my account says that it needs a sub in order to play Wrath, but when I try to buy 1-month it says that I already have an active sub, so my account is now locked in a spiral. My first ticket just disappeared unanswered after a whole day of waiting and now I have a new ticket going for 24 hours of waiting and I fear that it will disappear as well, unanswered.
Is there anything I can do to fix this my self or can someone help me?
I know support is busy and I understand that, but what am I to do when tickets just get’s deleted and ignored? I can’t even see it in archived tickets