Constant disconnects

Support Technical Support
1

I have recently started up my sub again and i am experiencing frequent disconnects, from running WinMTR it seems as though i am getting packet loss to my router but only for the 185.60.112.157 and 185.60.112.159 IP’s (packet loss over 90%) the 185.60.112.158 has 0% loss.

I am using wifi to connect as my router is connected to my master socket which is not easily accessible unless i want to sit in my porch and play which really isn’t an appealing option. Does anyone have any suggestions? My ISP is talktalk and i am based in the UK.

Appreciate any help anyone can give.

Thanks.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
ttrouter 48 93 49 1 10 187 2
ae50-ner001.loh.as13285.net 19 153 124 6 12 178 7
ae50-scr101.loh.as13285.net 21 149 119 6 14 130 6
195.66.226.234 19 153 124 7 20 203 17
ae1-br01-eqld5.as57976.net 23 133 103 13 350 3739 14
et-0-0-2-br02-eqam1.as57976.net 53 87 41 13 136 3078 3078
137.221.78.83 19 153 124 13 22 185 14
185.60.112.157 19 153 124 13 21 209 14
WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
ttrouter 46 94 51 0 6 123 2
ae50-ner001.loh.as13285.net 19 154 126 0 14 200 6
ae50-scr101.loh.as13285.net 20 150 121 0 11 112 18
195.66.226.234 20 150 121 0 18 179 33
ae1-br01-eqld5.as57976.net 21 138 110 0 331 3959 15
et-0-0-2-br02-eqam1.as57976.net 52 87 42 0 143 3077 3077
137.221.78.83 21 146 116 0 20 186 14
137.221.66.41 19 154 126 0 22 208 16
185.60.112.158 20 150 121 0 19 186 15
WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
ttrouter 47 92 49 0 10 123 2
ae50-ner001.loh.as13285.net 19 148 120 0 12 180 6
ae50-scr101.loh.as13285.net 19 148 120 0 16 150 8
195.66.226.234 21 144 115 0 15 179 9
ae1-br01-eqld5.as57976.net 22 132 104 0 349 3740 14
et-0-0-2-br02-eqam1.as57976.net 50 86 43 0 138 3077 3077
137.221.78.85 19 148 120 0 21 208 15
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0
No response from host 100 52 0 0 0 0 0

Captured the above after a disconnect, attempting to relog, but getting disconnected again.

2

Hi Tendi!

Sorry to hear you’re having connection issues, but I’d recommend trying these steps:

Yours,

Arythwinn

3

try some VPS service. IpVanish worked for me. No disconnects and ping just slightly higher (45-50 vs 30-45)

4

I would recommend contacting higher ups and stop this BS, this is not helping anyone and i am still waiting, if never been so mad like i am now and i guarantee you i will take legal action once this pandemic is over.