Constant high latency as of today

Hello, while playing WOW I’m getting constant high latency ranging 600-3000.
Please note this only started happening when playing WOW as of today’s morning, I tried all the steps in the official troubleshooting guide, I also did everything possible on my part.

Here’s a tracert:

TRACEROUTE:
traceroute to 31.215.66.220 (31.215.66.220), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.449 ms 0.440 ms 0.439 ms
2 37.244.24.131 (37.244.24.131) 0.624 ms 0.688 ms 0.750 ms
3 Blizzard Blizzard 1.233 ms 1.237 ms 1.262 ms
4 137.221.66.44 (137.221.66.44) 5.449 ms 5.463 ms 5.462 ms
5 137.221.78.86 (137.221.78.86) 5.440 ms 5.449 ms 5.449 ms
6 137.221.78.34 (137.221.78.34) 1.056 ms 1.479 ms 1.923 ms
7 .adm-b2-link.telia.net (62.115.178.202) 1.404 ms 1.064 ms 1.077 ms
8 213.155.137.186 (213.155.137.186) 1.773 ms 1.880 ms 1.746 ms
9 .adm-b1-link.telia.net (62.115.137.65) 1.632 ms 1.638 ms 1.382 ms
10 .telecomitalia-ic-327065-adm-b1.c.telia.net (62.115.9.33) 25.192 ms 25.204 ms 25.198 ms
11 .ae0.catania8.cat.seabone.net (93.186.129.75) 101.456 ms 101.751 ms 101.744 ms
12 93.186.142.227 (93.186.142.227) 176.942 ms 177.258 ms *
13 195.229.4.71 (195.229.4.71) 178.807 ms 178.621 ms 178.714 ms
14 * * *
15 * * *

27/03/2020 20:11:29 UTC

TRACEROUTE:
traceroute to 31.215.66.220 (31.215.66.220), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.283 ms 0.277 ms 0.278 ms
2 37.244.24.131 (37.244.24.131) 0.475 ms 0.567 ms 0.679 ms
3 Blizzard Blizzard 1.121 ms 1.170 ms 1.209 ms
4 137.221.66.44 (137.221.66.44) 0.763 ms 0.781 ms 0.791 ms
5 137.221.78.86 (137.221.78.86) 3.703 ms 3.710 ms 3.717 ms
6 137.221.78.34 (137.221.78.34) 1.175 ms 1.103 ms 1.589 ms
7 .adm-b2-link.telia.net (62.115.178.202) 0.992 ms 1.147 ms 1.152 ms
8 213.155.137.186 (213.155.137.186) 1.579 ms 1.720 ms 1.809 ms
9 .adm-b1-link.telia.net (62.115.137.65) 0.972 ms 1.785 ms 1.756 ms
10 .telecomitalia-ic-327065-adm-b1.c.telia.net (62.115.9.33) 25.356 ms 25.360 ms 25.374 ms
11 .ae0.catania8.cat.seabone.net (93.186.129.75) 101.585 ms 101.581 ms 101.519 ms
12 93.186.142.227 (93.186.142.227) 176.791 ms 176.968 ms 176.949 ms
13 195.229.4.71 (195.229.4.71) 179.052 ms 179.161 ms 178.565 ms
14 * * *
15 * * *

27/03/2020 20:11:29 UTC

TRACEROUTE:
traceroute to 31.215.66.220 (31.215.66.220), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.302 ms 0.306 ms 0.310 ms
2 37.244.24.131 (37.244.24.131) 0.964 ms 0.985 ms 1.017 ms
3 Blizzard Blizzard 1.135 ms 1.153 ms 1.158 ms
4 137.221.66.44 (137.221.66.44) 0.973 ms 0.979 ms 0.984 ms
5 137.221.78.86 (137.221.78.86) 4.106 ms 4.148 ms 4.160 ms
6 137.221.78.34 (137.221.78.34) 1.225 ms 1.203 ms 1.187 ms
7 .adm-b2-link.telia.net (62.115.178.202) 1.013 ms 0.719 ms 0.691 ms
8 213.155.137.186 (213.155.137.186) 1.686 ms 1.778 ms 1.889 ms
9 .adm-b1-link.telia.net (62.115.137.65) 1.287 ms 1.057 ms 1.124 ms
10 .telecomitalia-ic-327065-adm-b1.c.telia.net (62.115.9.33) 24.442 ms 24.474 ms 24.485 ms
11 .ae0.catania8.cat.seabone.net (93.186.129.75) 100.772 ms 100.788 ms 100.789 ms
12 93.186.142.227 (93.186.142.227) 175.550 ms 175.703 ms 175.834 ms
13 195.229.4.71 (195.229.4.71) 177.891 ms 177.914 ms 178.351 ms
14 * * *
15 * * *

27/03/2020 20:11:32 UTC

PING:
PING 31.215.66.220 (31.215.66.220) 56(84) bytes of data.

— 31.215.66.220 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3000ms

27/03/2020 20:11:29 UTC

PING:
PING 31.215.66.220 (31.215.66.220) 56(84) bytes of data.

— 31.215.66.220 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3000ms

27/03/2020 20:11:29 UTC

PING:
PING 31.215.66.220 (31.215.66.220) 56(84) bytes of data.

— 31.215.66.220 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

27/03/2020 20:11:35 UTC

TRACEROUTE:
traceroute to 31.215.66.220 (31.215.66.220), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.370 ms 0.354 ms 0.352 ms
2 37.244.25.2 (37.244.25.2) 1.421 ms 1.435 ms 1.435 ms
3 Blizzard Blizzard 1.437 ms 1.435 ms 1.625 ms
4 137.221.66.36 (137.221.66.36) 0.966 ms 2.424 ms 2.446 ms
5 137.221.77.72 (137.221.77.72) 1.052 ms 1.071 ms 1.074 ms
6 137.221.77.34 (137.221.77.34) 1.387 ms 1.084 ms 0.989 ms
7 .prs-b8-link.telia.net (62.115.178.204) 0.763 ms 0.773 ms 0.767 ms
8 .prs-bb4-link.telia.net (62.115.138.138) 1.333 ms * *
9 213.155.130.23 (213.155.130.23) 1.709 ms 1.708 ms 1.704 ms
10 .ae0.parigi52.par.seabone.net (195.22.210.202) 13.952 ms 13.925 ms 14.059 ms
11 .ae1.catania8.cat.seabone.net (93.186.129.77) 211.367 ms 211.342 ms 211.329 ms
12 93.186.142.227 (93.186.142.227) 294.250 ms 294.290 ms 294.346 ms
13 195.229.4.71 (195.229.4.71) 295.493 ms 295.861 ms 295.815 ms
14 * * *
15 * * *

27/03/2020 20:11:36 UTC

PING:
PING 31.215.66.220 (31.215.66.220) 56(84) bytes of data.

— 31.215.66.220 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

27/03/2020 20:11:40 UTC

MTR:
Start: Fri Mar 27 20:11:30 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 1.3 0.2 10.9 3.3
2.|-- 37.244.24.131 0.0% 10 0.6 0.6 0.5 1.2 0.0
3.|-- Blizzard 0.0% 10 1.1 1.1 0.9 1.2 0.0
4.|-- 137.221.66.44 0.0% 10 0.8 7.9 0.5 50.2 15.7
5.|-- 137.221.78.86 0.0% 10 4.2 11.4 4.2 32.5 9.6
6.|-- 137.221.78.34 0.0% 10 27.4 14.1 1.1 104.3 32.8
7.|-- .adm-b2-link.telia.net 0.0% 10 0.9 1.0 0.7 1.2 0.0
8.|-- 213.155.137.186 0.0% 10 1.3 1.5 1.3 1.8 0.0
9.|-- .adm-b1-link.telia.net 0.0% 10 1.1 1.2 0.9 1.5 0.0
10.|-- .telecomitalia-ic-327065-adm-b1.c.telia.net 0.0% 10 24.4 24.6 24.3 25.6 0.0
11.|-- .ae0.catania8.cat.seabone.net 20.0% 10 101.2 101.4 99.8 103.1 0.9
12.|-- 93.186.142.227 0.0% 10 177.2 177.3 175.3 181.4 1.7
13.|-- 195.229.4.71 10.0% 10 178.8 178.9 176.7 185.0 2.4
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/03/2020 20:11:29 UTC

MTR:
Start: Fri Mar 27 20:11:30 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.3 0.0
2.|-- 37.244.24.131 0.0% 10 0.5 0.5 0.4 0.9 0.0
3.|-- Blizzard 0.0% 10 1.0 1.0 0.9 1.1 0.0
4.|-- 137.221.66.44 0.0% 10 0.7 2.1 0.5 14.7 4.4
5.|-- 137.221.78.86 0.0% 10 15.1 12.2 1.0 54.2 15.5
6.|-- 137.221.78.34 0.0% 10 1.2 4.3 0.9 33.0 10.1
7.|-- .adm-b2-link.telia.net 0.0% 10 0.9 0.9 0.7 1.2 0.0
8.|-- 213.155.137.186 0.0% 10 1.5 2.5 1.4 10.9 2.9
9.|-- .adm-b1-link.telia.net 0.0% 10 1.5 2.4 1.1 12.0 3.4
10.|-- .telecomitalia-ic-327065-adm-b1.c.telia.net 0.0% 10 24.4 24.5 24.3 24.9 0.0
11.|-- .ae0.catania8.cat.seabone.net 10.0% 10 101.6 101.3 100.1 103.3 0.9
12.|-- 93.186.142.227 10.0% 10 177.5 177.6 175.1 182.3 2.0
13.|-- 195.229.4.71 20.0% 10 180.4 178.8 176.9 180.9 1.3
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/03/2020 20:11:29 UTC

TRACEROUTE:
traceroute to 31.215.66.220 (31.215.66.220), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.375 ms 0.365 ms 0.364 ms
2 37.244.25.2 (37.244.25.2) 0.592 ms 0.681 ms 0.759 ms
3 Blizzard Blizzard 1.552 ms 1.581 ms 1.627 ms
4 137.221.66.36 (137.221.66.36) 1.450 ms 1.472 ms 1.474 ms
5 137.221.77.72 (137.221.77.72) 56.149 ms 56.223 ms 56.230 ms
6 137.221.77.34 (137.221.77.34) 1.110 ms 1.587 ms 1.555 ms
7 .prs-b8-link.telia.net (62.115.178.204) 0.945 ms 0.796 ms 0.769 ms
8 * * *
9 213.155.130.23 (213.155.130.23) 1.642 ms 1.666 ms 1.538 ms
10 .ae0.parigi52.par.seabone.net (195.22.210.202) 14.143 ms 14.128 ms 14.152 ms
11 .ae1.catania8.cat.seabone.net (93.186.129.77) 217.830 ms 217.865 ms 217.867 ms
12 93.186.142.227 (93.186.142.227) 301.281 ms 301.324 ms 301.312 ms
13 195.229.4.71 (195.229.4.71) 301.911 ms 301.483 ms 301.579 ms
14 * * *
15 * * *

27/03/2020 20:11:46 UTC

MTR:
Start: Fri Mar 27 20:11:32 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.3 0.0
2.|-- 37.244.24.131 0.0% 10 0.9 0.7 0.5 1.7 0.0
3.|-- Blizzard 0.0% 10 1.2 1.0 1.0 1.2 0.0
4.|-- 137.221.66.44 0.0% 10 0.6 0.7 0.5 1.0 0.0
5.|-- 137.221.78.86 0.0% 10 8.5 9.6 1.3 47.4 13.5
6.|-- 137.221.78.34 0.0% 10 1.0 1.1 1.0 1.3 0.0
7.|-- .adm-b2-link.telia.net 0.0% 10 0.9 1.1 0.8 1.3 0.0
8.|-- 213.155.137.186 0.0% 10 1.7 1.6 1.4 2.2 0.0
9.|-- .adm-b1-link.telia.net 0.0% 10 1.3 1.2 0.8 1.5 0.0
10.|-- .telecomitalia-ic-327065-adm-b1.c.telia.net 0.0% 10 24.4 25.2 24.3 28.5 1.5
11.|-- .ae0.catania8.cat.seabone.net 30.0% 10 101.7 101.5 99.8 103.2 0.9
12.|-- 93.186.142.227 10.0% 10 176.4 177.0 174.8 179.6 1.5
13.|-- 195.229.4.71 10.0% 10 178.5 178.9 177.3 181.5 1.5
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/03/2020 20:11:32 UTC

TRACEROUTE:
traceroute to 31.215.66.220 (31.215.66.220), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.335 ms 0.322 ms 0.322 ms
2 37.244.25.2 (37.244.25.2) 1.112 ms 1.132 ms 1.279 ms
3 Blizzard Blizzard 1.296 ms 1.299 ms 1.302 ms
4 137.221.66.36 (137.221.66.36) 0.869 ms 1.137 ms 1.265 ms
5 137.221.77.72 (137.221.77.72) 1.140 ms 1.143 ms 1.144 ms
6 137.221.77.34 (137.221.77.34) 1.106 ms 1.050 ms 1.483 ms
7 .prs-b8-link.telia.net (62.115.178.204) 1.004 ms 1.005 ms 0.897 ms
8 * * *
9 213.155.130.23 (213.155.130.23) 1.503 ms 1.567 ms 1.577 ms
10 .ae0.parigi52.par.seabone.net (195.22.210.202) 14.003 ms 14.043 ms 13.817 ms
11 .ae1.catania8.cat.seabone.net (93.186.129.77) 212.147 ms 211.919 ms 211.939 ms
12 93.186.142.227 (93.186.142.227) 397.243 ms 397.264 ms *
13 * 195.229.4.71 (195.229.4.71) 296.087 ms *
14 * * *
15 * * *

27/03/2020 20:11:49 UTC

PING:
PING 31.215.66.220 (31.215.66.220) 56(84) bytes of data.

— 31.215.66.220 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

27/03/2020 20:11:46 UTC

MTR:
Start: Fri Mar 27 20:11:35 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.4 0.3 0.5 0.0
2.|-- 37.244.25.2 0.0% 10 0.6 0.7 0.5 1.1 0.0
3.|-- Blizzard 0.0% 10 1.7 1.5 1.2 1.8 0.0
4.|-- 137.221.66.36 0.0% 10 1.2 1.4 1.0 2.5 0.0
5.|-- 137.221.77.72 0.0% 10 44.0 11.8 0.9 44.0 16.4
6.|-- 137.221.77.34 0.0% 10 1.0 6.2 1.0 51.1 15.8
7.|-- .prs-b8-link.telia.net 0.0% 10 0.8 0.9 0.6 1.5 0.0
8.|-- .prs-bb4-link.telia.net 90.0% 10 3.3 3.3 3.3 3.3 0.0
9.|-- 213.155.130.23 0.0% 10 1.6 1.6 1.4 2.3 0.0
10.|-- .ae0.parigi52.par.seabone.net 0.0% 10 14.0 16.0 13.9 32.9 5.9
11.|-- .ae1.catania8.cat.seabone.net 0.0% 10 219.2 213.0 206.0 219.2 4.2
12.|-- 93.186.142.227 20.0% 10 300.5 295.2 290.5 300.5 3.4
13.|-- 195.229.4.71 40.0% 10 299.3 295.9 293.2 299.3 2.2
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/03/2020 20:11:35 UTC

PING:
PING 31.215.66.220 (31.215.66.220) 56(84) bytes of data.

— 31.215.66.220 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3006ms

27/03/2020 20:11:49 UTC

MTR:
Start: Fri Mar 27 20:11:41 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.5 0.6 0.3 1.0 0.0
2.|-- 37.244.25.2 0.0% 10 0.6 0.6 0.5 0.7 0.0
3.|-- Blizzard 0.0% 10 1.4 1.3 1.0 1.7 0.0
4.|-- 137.221.66.36 0.0% 10 0.9 1.1 0.9 1.2 0.0
5.|-- 137.221.77.72 0.0% 10 1.0 4.4 0.8 20.2 6.6
6.|-- 137.221.77.34 0.0% 10 1.6 2.8 1.0 17.0 5.0
7.|-- .prs-b8-link.telia.net 0.0% 10 1.0 0.9 0.7 1.1 0.0
8.|-- .prs-bb4-link.telia.net 90.0% 10 1.1 1.1 1.1 1.1 0.0
9.|-- 213.155.130.23 0.0% 10 1.6 2.0 1.5 5.0 0.9
10.|-- .ae0.parigi52.par.seabone.net 0.0% 10 14.5 14.5 13.8 17.7 1.0
11.|-- .ae1.catania8.cat.seabone.net 40.0% 10 210.0 213.3 209.6 217.0 3.5
12.|-- 93.186.142.227 40.0% 10 292.8 294.8 292.8 297.8 2.1
13.|-- 195.229.4.71 30.0% 10 294.5 296.7 290.7 302.6 4.4
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/03/2020 20:11:41 UTC

MTR:
Start: Fri Mar 27 20:11:47 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.3 0.8 0.0
2.|-- 37.244.25.2 0.0% 10 0.6 0.7 0.5 1.1 0.0
3.|-- Blizzard 0.0% 10 1.4 1.4 1.3 1.6 0.0
4.|-- 137.221.66.36 0.0% 10 2.3 1.3 1.0 2.3 0.3
5.|-- 137.221.77.72 0.0% 10 1.2 1.2 0.9 2.3 0.3
6.|-- 137.221.77.34 0.0% 10 107.2 14.8 0.9 107.2 33.4
7.|-- .prs-b8-link.telia.net 0.0% 10 0.8 0.9 0.7 1.2 0.0
8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
9.|-- 213.155.130.23 0.0% 10 1.4 1.6 1.4 1.7 0.0
10.|-- .ae0.parigi52.par.seabone.net 0.0% 10 13.8 15.2 13.8 23.0 2.7
11.|-- .ae1.catania8.cat.seabone.net 10.0% 10 212.2 211.3 207.1 221.7 4.4
12.|-- 93.186.142.227 10.0% 10 294.5 295.2 289.6 318.3 8.8
13.|-- 195.229.4.71 20.0% 10 296.7 292.8 290.1 296.7 2.1
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/03/2020 20:11:46 UTC

2 Likes

I’m having the same problem when I enter an instance. I think this is a crossrealm issue because when I play with my guildies (they are in my country and in my server ofc) I rarely get that lag…

2 Likes

same problem. i don’t experience any other lag issues in other games(non blizzard) what so ever so i cba to even do the steps to troubleshoot or whatever because i’m sure that it’s not in my end.

2 Likes

Same here, extremely laggy

1 Like

Hello Ignify,

Apologies for the late reply there.

According to the WinMTR you seem to have significant packet loss (from 10% to 40%) to the last few steps.

I would very highly suggest that you reset your router, and try the steps mentioned in here.

i hope you also get the reports from your servers, and maybe even do something with them, or even tell the people at the company to actually invest some money on new servers? we PAY for this game .it’s not free yet servers on free games are x10 more stable.

2 Likes

sad fact : i reset my router like 2 times in a day, nothing changes.
The only game that i lag in is wow… the only game that i pay… feels bad

2 Likes

Better check those bad servers instead. having constant dc’s after server reset today and bad latency… its not our connection it’s crap servers.