Faction Change and no War Campaign

Hey Guys, yesterday i did a faction change to horde… i know i have to play the whole war campaign again… but somehow i don’t have any start quest nor any quest referred to the war campaign… i can’t go to Kul Tiras… there is no option on the ship for that. Can someone help me please? I opened a ticket and got an answer, but it didn’t help at all…

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