Gone/lost primordial stones

I removed the gems in my Onyx Annulet and they just disappeared from my inventory along with the time I spent acquiring and upgrading them, does anyone else have the same problem, haven’t found a thread about this in the EU forums yet.

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Update on this case is that when I later took some other gems out of the ring annulet again, the missing stones came back.

I had this happen to me and was wondering where the stone was in my inventory, thought I had vendored it and checked but there was no history.

I put in a ticket as that was a lot of RNG gambling for me to obtain that and upgrade…

There is also a similar post on US forums:

Just had the same thing happen to me… lost 2 lvl 24 Gems after removing them from the ring.

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