New Gamer PC

Games, Gaming & Hardware
1

Hello guys,

I am thinking to buy a new gamer pc because I bought this PC (below) and it comes with problems and nobody knows what is going on with this pice shXt… I would like to know if my new PC (data below NEW PC) is better or at least the same than my current one.

CURRENT PC

Case CORSAIR OBSIDIAN SERIES™ 500D SE CASE
Processor (CPU) Intel® Core™ i7 Eight Core Processor i7-9800X (3.8GHz) 16.5MB Cache
Motherboard ASUS® ROG STRIX X299-E GAMING: ATX, USB 3.1, SATA 6 GB/s, WIFI - RGB Ready
Memory (RAM) 16GB Corsair VENGEANCE DDR4 3600MHz (2 x 8GB)
Graphics Card 8GB NVIDIA GEFORCE RTX 2080 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive 1TB SEAGATE BARRACUDA 2.5" SSD, (upto 560MB/sR
1st M.2 SSD Drive 256GB INTEL® 760p M.2 NVMe PCIe SSD (upto 3210MB/sR
DVD/BLU-RAY Drive NOT REQUIRED
Power Supply CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling CoolerMaster Hyper 212X (120mm) Fan CPU Cooler Black Edition
Thermal Paste COOLER MASTER MASTERGEL MAKER THERMAL COMPOUND
Extra Case Fans 1x 120mm Black Case Fan (configured to extract from rear/roof)
Sound Card ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card 10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt Options MIN. 2 x USB 3.0 & 6 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System Genuine Windows 10 Professional 64 Bit - inc. Single Licence
Operating System Language United Kingdom - English Language
Windows Recovery Media Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software FREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-Virus NO ANTI-VIRUS SOFTWARE
Browser Google Chrome™
Webcam Creative Live! Cam Chat HD
Surge Protection 6 Socket 2m Surge Protector

NEW PC
https://www.cyberpowersystem.co.uk/system/infinity-x109-gaming-pc

Operating System: Windows 10 Home (64-bit Edition) Perfect for most people with all the core features of Windows 10 including: automatic updates, Cortana and DirectX 12 graphics support (No Recovery Media)

Case: Cooler Master Silencio S600 Quiet Gaming Case

Fans & ARGB Upgrades: None Selected

Cyberpower Noise Reduction Technology: None Selected

CPU (Processor): Intel® Core™ i9-10850K - 10-Core 3.60GHz, 5.20GHz Turbo - 20MB Cache, Ultimate OC Compatible

CPU Freebies: None Selected

CPU Overclocking: No Overclocking

CPU Cooling: Cooler Master Masterliquid Lite 240 Liquid Cooling System w/ 240mm Radiator, Extreme OC Compatible (Cooler Master CPU Water Cooling, Extreme OC Compatible)

Coolant for Cyberpower Hyper Liquid II Cooling Kit: None Selected

Second Coolant for Cyberpower Hyper Liquid II Cooling Kit (Dual Loop Only): None Selected

Motherboard: MSI Z490-A PRO: ATX w/ RGB, USB 3.2, 1x M.2

Memory (RAM): 16GB (2x8GB) DDR4/3200mhz Dual Channel Memory (Corsair Vengeance LPX w/Heat Spreader)

Graphics Card (GPU): MSI GeForce® RTX 3070 8GB - Ray Tracing Technology, DX12®, VR Ready, HDMI, DP - 4 MIN. Monitor Support (Single Card)

Video Capture: None Selected

PSU (Power Supply): Cooler Master MWE 750W 80+ Bronze Gaming Power Supply

PSU Braided Cable: None Selected

Solid State Drive (SSD): None Selected

SSD Freebies: None Selected

M.2 SSD Drive: 512GB (1x512GB) Intel 670P M.2 NVMe PCIe SSD - 3000MB/s Read & 1600MB/s Write (Single Drive)

2nd M.2 SSD Drive: None Selected

Hard Drive (HDD & SSHD): 2TB Seagate BarraCuda SATA-III 6.0Gb/s 7200RPM Hard Drive (1 Drive)

RAID (Stripe or Mirror): None Selected

Optical Drive (BLU-Ray / DVD / DVD-RW): None Selected

External And Portable Storage (USB / HDD / SSD): None Selected

External Optical Drive: None Selected

Memory Card Reader: None Selected

Internal USB Hub: Built-in USB Ports

Wireless Networking: N300 Wireless PCI Express Adapter

Wireless USB Adaptor: None Selected

Wired Networking: ONBOARD 10/100/1000 GIGABIT LAN PORT – As standard on all PCs

Sound Cards: HIGH DEFINITION ON-BOARD AUDIO

Monitor: None Selected

Virtual Reality Headsets: None Selected

Speakers: None Selected

Headset: None Selected

Keyboard: None Selected

Mouse: None Selected

Mouse Pad: None Selected

Controllers: None Selected

Webcam: None Selected

Microphones: None Selected

Streamer Gear: None Selected

Home Networking (Routers, Powerline Adapters & Switches) : None Selected

Bluetooth Adaptors: None Selected

Cables and Adaptors: None Selected

Power & Surge Protection: None Selected

USB Port and Hub: Built-in USB Ports

Ultra Care Option: None Selected

Internet Browser: None Selected

Software: None Selected

Fast Track Service: Standard Processing Time. Estimated Shipping Date: Monday, 19/7/2021

Warranty Service: DESKTOP STANDARD WARRANTY: 5 Years’ Labour, 2 Years’ Parts, 6 Months’ Collect and Return plus Life-Time Technical Support

I don’t understand about the hardware… is it better or the same as my current one?

1 Like
2

Looks more than fine for bleeding edge gaming aside of some 4K AAAAA madness that would require RX 6800 XT or RTX 3080.

Bit newer CPU and bit newer GPU. IMHO not really worth the upgrade for no apparent reason.

And what are the problems? Solving will be way cheaper.

3

Well it is a long story

So I bought this PC two/three years ago in PC Specialist and then from the first day I started having random blue screens when I was playing WOW or working or just looking at the screen and doing nothing

I sent it back twice (they spent two months checking what is going on) and they told nothing wrong just a driver update needed and my face was ok….

And then again blue screen. They never disappear! I can be in a work meeting and boom blue screen or in the middle of a raid and boom blue screen

Today for some random reason I got a new blue screen and after that my PC doesn’t have sound anymore. I have updated everything and nothing…

It is very frustrating because I spend 2,000 pounds in this PC and from the first day it fails and the warranty was a big LOL !

I am just tired of this situation and I have decided to spend another 2000 pounds (bye bye holidays) again :frowning: to buy a new one and don’t worry about blue screens and now no sound anymore.

4

Weird pre-build PCs can have problems. Those blue screens should have an error code indicating category of the problem. Do a photo of it or note the error code and label.

  • It could be a weak or somewhat faulty PSU
  • It could be over-aggressive memory settings (XMP profile or manual timings that aren’t stable)
  • It could be a weird motherboard issue.

The most expensive things - GPU, CPU should be just fine. Replacing motherboard, PSU or RAM is a fraction of the price… and if it’s faulty you won’t have good resale value. The error code should help narrow it down a bit.

And there should be a MS app to browse through Windows error logs which may help as well.

1 Like
5

I sent all this code to them I can try to find them ….

They told it is just a USB problem so I have changed everything connected to the USB port and nothing

Let me try to find the reports :slight_smile:

For example that is one of the 1000 blue screens!
https://ibb.co/fS1kzG2

6

DPC Watchdog Violation is a common error related to SATA controller. One solution is to play with the SATA drivers but before that it could be good to check if any of the drives isn’t dying and causing this instability (looking SMART logs of a drive, using an app that checks drives).

For the SATA drivers fixes check this video:

7

Sorry I am very noob in this world

Can you tell me which software should I install to check to get the SMART logs please ?

8

Crystal Disk Info - https://crystalmark.info/en/software/crystaldiskinfo/ - it it will show that something is red/bad with one of the drives then you will have to replace it (and backup any important data immediately). If both drives are fine then you would have to play with Windows as shown in the video.

1 Like
9

Thank you very much I’m going to try it right now wow if I can save 2000 pounds and solve this problem I will gif you a wow mount :wink:

It shows everything ok https://ibb.co/c2HMTsw I guess. Should I do something else?

10

Drives look fine, so you would have to try the Windows drivers option:

1 Like
11

Negative :frowning:
No sound :frowning: it is frustraiting

12

The question is - will it stop blue screen. Sound can be handled later if blue problem is gone.

13

Well! Again my blue screens are random! I don’t know how to force them :frowning:

14

Just use the PC after that change with the drivers and see if it will happen.

1 Like
15

I don’t know what I did… but after touching everything (Drivers + sounds bla bal) I have my sound back and at the moment zero blue screens = I have saved 2000 pounds! thank you very much for the help!

What is your battel tag? I would like to send you squeakers, the trickster the mount if you dont have it yet!! I am so happy! or if you want another month or something else from the shop

16

Just have fun for now :wink:

1 Like
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