Rated Battleground Blitz bug - Removed from match after accepting resurrection and lost 150 rating

Hello,

I’m posting here because I have been unable to open a support ticket for this issue. The support website continually redirects me back to the help categories, and there doesn’t appear to be any way to contact a Game Master regarding PvP-related issues. If this is intentional, I’d appreciate confirmation, as there seems to be no avenue to request a review of what appears to be a gameplay bug.

Today’s Rated Battleground Blitz ended with me losing ~150 rating due to what I believe was a technical issue.

Character: Senrog (Shaman)
Realm: Ravencrest (EU)

What happened (around 40 mins ago):

  • I died during the match.

  • I never received the normal Release Spirit prompt.

  • Another player cast a resurrection on me.

  • I clicked Accept.

  • Instead of being resurrected, I was immediately removed from the battleground and teleported out.

  • I received no error message.

  • I did not receive a Deserter debuff.

When the battleground ended, my rating dropped from 1870 to 1711, a loss of 159 rating, despite not intentionally leaving the match.

I’m trying to climb the Rated Blitz ladder, so losing this amount of rating because of what appears to be a bug is extremely discouraging. To receive back this rating I need 8 wins. including the queue time as well as the match time, thats well over 5hours of play. The community “spamming you to penalize leavers” as replies like this I find at similar threads, did not mean players to be removed by server issues and then being penalized.

Could a Blizzard representative please review the server logs for this match and confirm what happened? If this was indeed a technical issue that caused my removal from the battleground, I would like my rating loss to be reviewed and, if possible, restored.

Thank you for your time.

Then why post here?

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