TBC Classic - Character with that name already exists

Hello. Guys I have serious problem. Many of us in history have the same issue too. Yesterday, my character stuck in Shattrath City and after relog it shows me this: “Character with that name already exists”. On forums and “blizzard advices” it says logout for 30 mins and it will automatically disconnect and you can play but right now its 20 hours, nobody respond for my ticket and game is unplayable for me. Do somebody have the same problem ? How u solve it or something. Thanks for any advice. Have a nice day.

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