This account can’t be created


#1

Trying to create a ptr account but get the message “This account can’t be created.” What am i doing wrong?


(Dottie) #2

Some players cannot make a PTR account, or you may already have one, is there one in the launcher?


#3

No nothing in the launcher :confused:


(Dottie) #4

Have you tried the troubleshooting in the PTR support article?

It includes things like resetting your password.


#5

Jup still geting “This Account Can’t Be Created”


(Dottie) #6

The only thing I can suggest is to open a ticket as see if there is anything they can do.