Transfer Locked

Now I understand why the server is locked for transfers considering the recent pitfalls with lag/queue times, but I don’t understand why you won’t allow me to pay to transfer my chars from another realm to this realm that already has some of my chars on it?

For me to play the character I am transferring over to Gehennas, I would have to log out of the other one I am playing on Gehennas, please could someone assist?

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