WoW randomly crashed

Support Technical Support
1

Hey!

I have issuse with my WoW. It’s crasch randomly - it’s happening just on character select, durning realm changing, stare to my main character, chaning options - everywhere - some times it’s take less than 1 min…

DX diag in second comment.

Chaning DX12 to DX11 dont work
Changing game settings to low do not work
Start clinet from directly folder dont work
Switching beetwen start account and main account do not work
Latest drivers for GPU GTX 1060 here with 431.36 dont work
Latest drivers for Windows 10 dont work
Latest drivers for sound card dont work
Repair wow dont work
Reinstal wow dont work
Remove/disable antyvirus dont work
Remove WTF, cahce folder dont work
No addons - nothing it’s clear WoW
Change compatibility of the system to Win 8/or any win dont work
https://eu.battle.net/support/pl/article/8280 dont work

2

Hello Briegzer,

Could you please post a DXDiag and MSInfo here? If the data is too big to be posted on the forum directly, you can use a page like pastebin.com and post the link to it here then.

Kind regards

What’s your opinion?

3

It said that i can’t paste link in my post :open_mouth:
https ://pastebin.com/ qqJjASgw

4

Hello again,

Could you please add a fresh MSInfo as well? Without additional text please.

Kind regards

What’s your opinion?

5

https:// drive.google. com/file/d/1XvOJEkYWvCff-5xqxhfTl7sLZO40iFGq/view?usp=sharing

Issuse is still here ;/ I hava activate that 3 day gift and i can’t play ;(((

6

Just poke you…

7

Heya,

You previously mentioned going through the steps listed here, but you still have a lot of programs active in the background that could be causing some trouble for you.

Please go through the steps listed here to thoroughly close background applications. After the restart, double check that programs such as MEGAsync, Overwolf, uTorrent, MSI Nahimic and Hamachi (LogMeIn) have not started up. If they have, close them down completely.

In addition to those, please disable the Game DVR and Stream/Share options of NVidia GeForce Experience and Killer Network Service.

Once you have done all that, repair the game files once more and retest.

Have a few seconds to spare? Let me know how I’m doing!

8

And that is the point.

Program calls: Overwolf for TeamSpeak broke World of Warcraft. So after close it WoW works properly!

Thanks!

9

Hey Briegzor!

I’m from the Overwolf team, and I came across your post.
I’m sorry to hear that your game crashed while you were using Overwolf :worried:

My team and I would really like to look into this issue and find a solution for it, and your cooperation could assist us greatly!
If you could please send a message to support@overwolf.com, I will make sure that we get to the bottom of this :slight_smile:

Thanks!

Dana

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