Hello, i bought a wow token but i still have not recieved it in game. So i just want to see what is going wrong here. I wanted to sell it on the AH. Order states completed on my profile.
The money is allready withdrawn from my Bank.
Its not on hold or anything.
my friend bought one as well and he got it instant.
I’m on EU and have one char.
This FAQ explains the steps you can take to double check and includes a link to contacts support at the bottom:-
Make sure you are logged in with the character that purchased the WoW Token and check your inventory carefully. Disable any addons that may be interfering with your interface.
Note: Tokens purchased from the character selection screen will not be sent to your inventory but will instead activate the game time immediately.
Token purchased in the Auction House
- Check your Games & Subscriptions to verify when your current game time expires
- Confirm your logged onto the character that completed the purchase
- Check your inventory carefully
Token purchased in the Shop
- If you never received the Token, visit your Transaction History to verify if the payment is pending, was cancelled, or failed
- Check the Auction House to verify if you listed the Token and it’s still unsold
- Check your mailbox to verify if your Token was sold and your gold is ready for collection
- Check your total gold to see if you already collected the gold
Recently Completed a Character Service
If you completed a Character Transfer or Faction Change shortly after buying your WoW Token, contact us.
HI,
thanks for the response but i checked payment is completed.
It is not shwoing in my inv, and the link you placed does not offer any help or info for this case…
Ah I believe Punyelf meant to link
Shipped or Complete
Payment was successful and your token should to arrive to you. If the order shows complete and you have not received the token after waiting 24 hours, please contact us