WOW authentication server down as in every expansion

Why in Poland and for my account in every expansion there is issue with the authentication servers. The game time is not cheap in these days I’m out for the couple of days.
Can we get RFC fior that issues on your sides ?
Can we get refund if we pay in time for the services that are down ?
Do we get any additional game time foe that server down ?
Why you treat customers in that way that you do not want to be treated ?

Best Regards
Angfy Customers

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