Competitive points problem


#1

Hello Blizzard Entertainment, how should I start? I am a huge tracer fan and have been plagued by competitive for their gold weapon which makes it difficult for me through a mental illness. Today at 19: 00h ended season 18 and with that I had enough Competitive Points to buy Tracer’s Gold Weapon…Now, I accidentally made a mishap and unfortunately bought Genji’s Gold Weapon. I am a very bad genji player and very sad that I made this mistake. That’s why I wanted to ask if it is possible to reset my account from the 07.11.2019 19: 00 o’clock so I have my competitive points again. It would mean a lot to me and I would be very happy if I could do that, especially since I invested so much money in Overwatch.

Okamii.


#2

Du darfst auch gerne im deutschen Forum auf deutsch schreiben. ^^


#3

Das wäre am besten. Das englische Forum ist ansonsten hier. :slight_smile:

Um die Frage kurz zu beantworten: der Kundensupport hat leider keine Möglichkeit im Spiel getätigte Einkäufe zu erstatten. Du wirst dir die Punkte also leider neu erspielen müssen.