在不知道违反什么游戏规范的前提下莫名其妙被暴雪发邮件说多次违反游戏规范被永久关闭守望先锋2控制权
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Blizzard will not tell you what set off the ban, you generally get a generic reason like “3rd party programs (hacks)/cheating” for example and may decide to appeal with the link in the email.
Please create a topic in general in the appropriate forum language.
You can appeal a suspension or account closure here for a review. The case will be reviewed once and you receive a final answer.