500: Internal Server Error

Feedback Discussion
1

I can’t purchase a subsciption. All i get is “500: Internal Server Error” after completing the purchase. Has been persisting for hours. I tried on my computer, on my phone, in the bnet app, on my phone, at a friends house. What’s going on?

2

Hi,

There is some troubleshooting that you can attempt here:

If the issue cannot be solved, contact Blizzard directly with a ticket with the link provided in that support article.

Also note that this forum is to provide feedback on the Battle.Net Desktop App, aka the Launcher. It’s the wrong place to ask for help.

Good luck with this.