All character gone

Cool, logged after few months - tried both my accounts - characters, no history of purchase. Has anything happened to servers, someone hacked them???

Sounds like you created a new account and/or are using the wrong email for your main Battle.net.

Start with check your inbox for “email changed” notifications, they might be in your spam folder.

You can make a ticket under the Account Hacked options and get in contact with Customer Support if you’re unable to locate the old account.

This forum is not the place for this type of support through so I’m going to close out the post.