Appeal Suspension Ticket Response Time

Feedback Discussion
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So my wow account was suspended (First time in the 20 years) because two individuals from the server Pagle were harassing/bullying myself and two other guild members in a RDF group. Yes, I did have some words for them but interesting enough, they both said “Enjoy the ban”. Literally a day later, my account was suspended for 9 days… That in itself is a violation of the Code of Conduct and I should have only got a warning, since I was not the one to start it, I was minding my own business at first.

Fast forward, I have been suspended since Thursday and submitted a ticket to appeal it. Still no answer 3-4 days later… What happened to the customer service/support, I don’t remember it being this bad back in the day.

Any response would be appreciated!

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Hello:

This forum is for feedback and suggestion on the Battle.Net Desktop App – aka, the Launcher.

If you wish to provide feedback on the ticket system, you may use the Support Site Feedback forum where you already have a similar topic and where you now have been provided with a reply by @MissCheetah.

You were also provided, in a separate topic, with a link to the WoW Customer Support forum where you can ask questions on WoW policies.

1 Like
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Just as a side note: It doesn’t matter who started the offensive language. Everyone who takes part in it has to face the consequences.