Hi guys, I am still getting this error even though I’ve tried everything that I managed to find on the forum and on the internet. These are the steps that I have taken in order to resolve this issue.
*Of course, the answer that I got from the blizzard support team was totally wrong and not related to the issue I am facing.
My android version is 10
-Stopped the battle net app
-Cleared cache and storage
-Uninstall the app
-Cleared chrome cache and saved passwords on my phone
-Restart my phone
-Downloaded the app
-Cleared cache and storage again
-Log in on the app
After the log in it either goes to endless loop of “connecting”, that ends up in “oops something went wrong”, or it goes directly to “oops something went wrong”.
My battle net account says that I have inactive authenticator.
I just hope the issue is not my old phone and old version of Android