Good evening,
I’ve sent a gift to friend to his old account. He didn’t picked it up but I can’t refund it because EU page for refund is not found.
https://eu.battle.net/support/en/help/product/services/334/1678/solution
It’s link from this page from official contact support href which I should use (Atleast that’s what it says). I’ve tried same procedure on US website and page exists but… When refund is happening error just pops out. It tells me to contact GM even though the bot is called GM so it’s just circle… I couldn’t find a page where you can actually talk to people… I need to talk with person for 1 min or have functional link for EU. Can somebody help me please? This customer service is one of the worst I’ve ever seen.
EDIT: I’ve found EU page but I end up on error anyway.
https://eu.battle.net/support/en/help/product/wow/166/1151