Okay, this may sound dumb but “the self service” didn’t work for me. I keep writing my problem which is to change country. It keeps redirecting me to self service which it doesn’t allow me to change my country. And I can’t create a ticket becaus it keeps redirecting to self service when I write my problem. It’s rinse and repeat all over.
Can someone help or direct me?
Try this:
- Go to: https://eu.battle.net/support/en/help/product/services/316/638/solution
- Click the Continue button
- This will launch the identity verification process and bring you to a ticket form.
You will need to “submit a legible image of a recent utility bill or related document with your name and new address for manual review” as stated in Battle.net Account Country/Region Change .
Good luck !
this form is not showing up for me 
it’s been showing me this "
We’re processing your request. Please leave this page open and we’ll update you as soon as we’re done." for about one hour already