I’m posting here on the chance there’s someone like me in the future looking at how to avoid getting a false perma-ban on your activison account, thus losing all of your purchases and games.
Whether you believe someone can be false banned or not, the fact is I don’t cheat, and I suspect I was banned due to having a program called X-Mouse on my PC. I use this for non game related mouse rebinds (volume ect…). I’ve come to understand this could also be used for macros. This didn’t immediately come to mind as the cause of my ban as I use a vanilla Xbox One controller when gaming. I’m 99% sure this is the cause, however for obvious reasons Activision won’t confirm this.
I also had my suspicions about MSI Afterburner overclocking software, so I have uninstalled that too, however as said above it’s more likely X-Mouse and not Afterburner.
Now I’m trying to fight my corner to either get my account back or a refund, but I don’t hold much hope in either case. I just wanted to make this post so other players are aware if they too use this or a similar program. It could cost you your whole account.