Got suspended: Exploitation of game mechanics

Account Action: Suspended until 2024/09/13
Offense: Exploitation of game mechanics

Anyone been issued this as well ?

I have a battlenet account where I have two subscriptions.
Have had this for many years no problems before.
My son uses one and I use the other.
Yes we´ve been playing more than usually, who hasent its a new expantion.
My son did some HC dungeon, to get gear, I just plot around leveing and gathering fish, leather, mines and herbs (on two differnt toons ) which I sell on AH. Other than that i just mind my own business.

Tried to find an explanation for suspension but can’t find anything online besides inappropriate behavior and Reputation exploiters banned ??

We dont use faul language, name calling or trolling.
Dont know how we would get faster reputation than others.
All we´ve been doing is finish all quest lines and doing our dailys.
How could that give us more rep than others.
If so how can it be our fault, we can’t decide how much reputation we get.

I have no clue why they have suspended us.
Even so, we have been suspended for 3 days

Hi:

How old is your son ?

Section 1.A.i and 1.A.ii of the EULA seems to say that your son has to have his own Battle.Net account if he is older than 18 (or the age of majority in your country).

You can ask about that when or if you appeal the penalty: