I tried to make a shop purchase on my (previously working) credit card but it didn’t go through, then deleted my saved payment methods per a GM’s suggestion on my ticket. Now, I can’t even add credit cards to my account. I added a PayPal account as well to try to work around this issue, but purchases are not going through to PayPal.
My credit cards are confirmed working outside of Battle.net and nowhere near the credit limit. I’ve tried adding my credit card on multiple devices, home and mobile networks, 3 different browsers, cleared the cache, and no luck.
My credit card provider said they didn’t see any attempted transactions, and PayPal support said the same. It’s almost certainly an issue with Battle.net
I’ve opened multiple tickets that have gone nowhere - they all reply with the same script of things that I’ve already tried and don’t work. I’m not sure where to go from here