Issues with submitting a support ticket and double purchase

Legacy Games Tech Support
1

Hi,

I went to buy 2400 coins from your store, but some how it’s gone through twice. the first time I did it, they didn’t actually add in, I only had around 800 and the payment page didn’t get a chance to load properly before putting me into the next game, so I assumed that the coins had not worked because the payment page didn’t load properly. Then I’ve just noticed I’ve got 5000 ish. Please can I get a refund as I’ve been charged twice?

I have been trying to submit this ticket online via chrome and even tried microsoft edge and the chrome one tells me there is a temporary issue non stop and the microsoft edge just circles round and round when I submit the ticket.

Thanks.

2

Sorry to hear about your double purchase issue.

You can use this page to request a refund for the duplicate purchase and the support team will check into the eligibility of that request and then get back to you.

As to your website issues, we did have some problems on our end and those have since been resolved, sorry for any inconvenience caused.