I have all requirements, The amount of games needed, The skill rating, The SMS authenticator, I have always played on EU but I am still not visable in the Top500 open queue ranking, why is that? Not on the leaderboard nor in game Top500 icon.
Hey there,
Unfortunately, (while this is a question better suited for the Overwatch Forum), neither we, nor or support team have the ability to verify an accounts standing for the top 500. With that in mind, we can provide you with the specific criteria to be eligible :`
- Have an SMS number attached to your account. This is a requirement for PC
- Play the minimum amount or required matches for your queue (Only matches played AFTER adding your SMS number count)
- Be at the or above, the minimum SR required to be in the top 500
In most cases, the main issue is that there has not been enough games played in total, or after an SMS number has been added. We recommend that you continue to play games in your specific queue (while making sure not to remove the SMS number from your account), and it will eventually update if your account is eligible.