Refund system broken

Whats the point in refund system if its not working? I forgot to cancel my auto subscription and I got charged. I dont have time to play wow atm and wanted to refund but when I click it it just loading page for 1h and nothing happens. But when I try on US it stops loading in a second and says I have nothing to refund. Is this a scam?

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Check the details of this Support article:


Also, this is from the Refund Policy here: https://www.blizzard.com/en-gb/legal/ed0dfa66-698e-4910-9f86-a142730298e4/blizzard-refund-policy

Subscriptions

We’ll refund any unused World of Warcraft subscription within 14 days of the purchase.

We won’t refund subscription time lost due to a suspension and/or permanent account closure. For permanent account closures and suspensions longer than 15 days, we will cancel upcoming recurring subscriptions.

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Blockquote
thanks mate!

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