I have been permanently banned without warning or silence from Heroes of the Storm with the title “Violation: Exploitation/Abuse of Game Mechanics”
Within it is a broad range of things that I am innocent of, this includes:
“This includes exploiting game design, advertising exploits to other players, automating any aspect of gameplay, or using an unauthorized cheat program (also known as a hack). These programs provide player benefits normally not achievable in Heroes of the Storm. Such benefits include, but are not limited to, increased map visibility, abuse of connection speed, game crashes, etc. These unauthorized programs harm the competitive environment because they offer an unfair advantage over other players and supersede the intended limits of the game.”
After appealing I was told that “I did an investigation. Unfortunately, the account will remain closed. While we cannot reveal any details of the investigation here, the only information we can provide is the same as the notification you would have received from us via E-mail.”
May I get a more detailed explanation please. I have been advised to ask this question here rather than reddit for a higher chance of actually getting an answer.
Even after appealing a second time asking what my crime is, support responded with:
“Greetings,
This penalty has already been upheld. Any further requests on this topic will not be reviewed.
Regards,”
What crime did I do that is so unspeakable and unmentionable that ended up being such a detriment to others
“The abuse that took place was an unacceptable detriment to other players and the quality of our service as a whole.”
In any case sorry for the long rant, I just really would like some answers.
Thank you.