Hello! I have trouble with subscribe. So , i pay 12,99 for 4 week gameplay and your company took money but ofc there is no game for me. My account is still innactive. And i repeat same fonction 5x , so you guys take me 50e and 0 gameplay time. Can u eaither back me money or give me 5m of gameplay?
Hey Profa,
This sounds like one or more of your payment requests may have failed to complete. You can check the status of any payment request on your account here. If they show as “failed” or “cancelled”, then no payment was taken.
bro nothing in history , but my visa card is down for 50e lol…I will send picture in monday all transactions on my card
Then it sounds like payment reservation. Please use the link in my previous post to contact our Support Team and they can take a better look for you.