Warzone Cutscene Freeze/Crash

I’m having a, out of blue, issue where my game freezes then eventually crashes during the cutscene of Warzone at the beginning of the game. My drivers are up to date, my client is up to date, my computer has always been able to run the game on the higher settings, but even drastically reducing all the settings to the game STILL reproduces the same issue.

I believe (off the top of my head) the error code is 5671? But in either case, I can’t think of anything that could be causing this.

We are only able to provide assistance with our Classic Games Tech (Diablo II, Starcraft, etc…) via this forum. For any issues with the Activision games (Black Ops, Modern Warfare/Warzone) please refer to this support article.

https://eu.battle.net/support/en/article/248470