When using my HUAWEI 5G router, I'm unable to connect to the battle app

Legacy Games Tech Support
1

Hi,

Can someone please help me figure out why I’m unable to connect to the battle app when I’m connected to my HUAWEI 5G router?

If I connect to my Sky broadband router, then the issue goes away.

I’ve restart & reset my HUAWEI 5G router and that hasnt seemed to work.

I’ve also tried ipconfig /release, ipconfig/flushdns etc nothing helps.

Error message I get:
We couldn’t log you into Battle.net. While you are offline, friends & chat will be unavailable, and you will have to log in when playing games or accessing account management.

2 Likes
2

Also having this exact problem. Shame no one’s found a solution.

3

It’s best to make your own unique posting in Desktop App Tech Forum…link is below.

BTW, I did a search and found an idea to try. Some players say enabling their VPN solved the problem.

Also, you can look through this listing from Blizzard: