Wrong country code when adding phone number

Hi there,
I’m trying to add a phone number to my account and switched countries, when I noticed it was still set to the old one.
The problem is, when I try to add a phone number now, the old country code is still preset in the account option menu. I’ve tried logging in again and restarting the battle.net client (I know, the settings are browser based, but couldn’t hurt). Unfortunately the country code window still remains locked to the old number.
If anyone has an idea on how to fix this issue, please let me know.
Thanks in advance.

Hey Yureinobbie,

I would suggest that you try resetting the password of the account. That should help out with the country change update.

1 Like

Thank you so much, it worked like a charm :+1:

Hey guys, can someone tell me how can i change the country or link a phone number from outside the country without having to contact the support?

Having the same issue. I’ve tried resetting my password, but the option to change the country code doesn’t become available. This is a weird and dumb restriction. I moved out of the country, and now that I want to play Warzone I can’t.

If the country that is registered to your account does not match the country you are currently residing in, you can update your country from here.

As part of the process, you may be required to contact Support, depending on the required change. If so, please make sure to submit the request with the required documentation.