Hello - I’ve just woken up to a 14 day suspension on my account. I have made a ticket, I really want to get this addressed ASAP but no idea how long it may take for my ticket to be seen. Please help!
Hi:
What game is this for ?
If it’s for Diablo II (2000) or Diablo II LoD (2001), there are a few cases that will automatically result in a 14-days restriction when you log on to Battle.Net:
- Using a VPN,
- Connecting from a business class internet service (at work or in a hotel, for example),
- Using a proxy connection.
The 14-days restriction period for these three scenarios is exactly 14-days down to the second. If you try logging in again with any of the above being true, the restriction period is reset/re-started.
There are other possible reasons for a temporary restriction… see this support note:
Support will not be able to lift the restriction.
I hope this helps.