Something seriously has to be done about the ridiculous drop rate of hate keys. A couple of weeks ago it took me 45 summoner kills to get ONE hate key and the same thing is happening again today, now at 27 runs and NOT ONE key. What the hell is going on here? Is Blizzard trying to get people to rage quit this game?
its just rng.
I got tons of hate keys but the countess doesn’t give me jack.
Even got 2 mal runes and 1 ist rune and still no key 
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For me its the other way around, got a lot of keys from summoner and countess but Nihalatak just dont like me.
So combining the experience of us three everything seems to add up quite nicely to be well in line. You just cant expect to get lucky on all of them ^^