B-net dosent show iam playing D2R

Technical Support
1

Hello support team.
My b-net client dosent show that iam playing D2R. Two weeks ago or so it worked very well.
How comes?
I didnt change anything.

Greetings, Jux

2

Is it not showing for you only, or also not for your friends?

3

Didnt asked them, because when i was tabbing out of D3 or D4 beta it was showing to me. Same as D2R like two weeks ago.

Will give feedback as soon as possible. Tomorrow.

Or do i have the mandela effect? Means i remember in wrong way to some things.

Greetings

Update:

Its not showing for me what iam playing, if i tab out of the game and doing stuff in a browser.
My friends see what game i currently play. Dosent matter if D2R or D3 or if iam ingame or tabbed out.

b-net version 2.19.01462
b-net update agent version 2.27.7.8209

Greetings, Jux.

4

Sounds like the Cache may be corrupt. Let’s start clearing that. Delete the Battle.net Cache and check if you still can’t see it.

5

It didnt worked.
I deleted the battle.net files too at c:\programdata (saw this in another thread), but nothing changed. Still dont see my own game status.

Greetings, Jux.

6

Let’s try reinstalling the App cleanly. First uninstall the Battel.net App and then follow these steps:

  1. Press Windows an R on your keyboard at the same time
  2. Enter the following command and click OK: %APPDATA%
  3. Delete the folders Battle.net, Blizzard and Blizzard Entertainment if they exist
  4. Repeat steps 1 to 3 for the following commands: %LOCALAPPDATA%, %PROGRAMDATA% and %TEMP%

Afterwards reinstall the App to C:.

7

Two questions:

a) Does that mean i have to re-install/re-download D2R and D3 too, will they get de-installed when i remove b-net?

b) If i can prevent it, im not installing non-microsoft stuff on C:. B-net is on another Drive. Since ever. Worked for me. Does that matter?

8

a) No, D2R or D3 won’t get lost, unless you had them installed in a subfolder of the App itself. Then, they may get uninstalled or removed in the uninstall routine.

b) Yes, it does matter if the App is on C:\ or another drive. If it’s not on C:\ it may cause various odd issues, mostly permission related. Games can stay on another internal drive though

9

Did as you said and installed the b-net app on C:
Sadly nothing changed

10

Did you also clear the various folders after uninstalling? If yes, then it might be best to report it as a potential bug in our App Bug Report Forum.

11

Yeah i did. Sorry i forgot to write this down. My bad.
Posted a thread in the other forum, but i cant post a link/a connection to this page here. Hopefully someone finds a solution.