Can someone help me pls

C69A9867-25D0-44CD-94AF-7196DBF372FA

what is this and what should i do to play again ?

Is that the name of your game?

c’mon

Everyone should know, this code is shown after crashing d2r to desktop.
But yes, a clearly description of the problem would be nice.

https://eu.battle.net/support/en/help/contact/1937

If nothing helped you. Then you can start the game without the battle.net app. It helped me.
There are two options:

  1. via Settings:
    Setting -App - General - by “ON GAME LAUNCH” choose : “Exit Battle.net completely”
    without Countdown => Be careful, all games will then start
  2. Close the battle.net app COMPLETELY and start the game directly ( File name: “D2R” please dont this File “Diablo II Resurrected Launcher”).

I see, sorry, but i never crasht like you said there.