Hello Blizzard Support team,
Could we have an update on the game crashes specifically when certain gear combinations are used please.
My game crashes unexpectedly without any errors when doing Baal runs.
Doesn’t happen all the times but it does at least once every 5-7 runs.
Game crashes on 2nd or 3rd wave on Baal minions, specifically because of Fortitude armor I believe. When having multiple enemies shooting at you with missiles or melee-ing you, the Fortitude armor launches back ice bolts (from the Chilling Armor)
So to sum it up, game crashes on Baal 2nd / 3rd wave because of multiple enemies trigger multiple ice bolts at the same time from the Fortitude runeword armor.
Also same behaviour occurs when running Travincal when 1 million hydras are summoned at once and they all fire at me.
No game error code is shown, just the below WER event:
Fault bucket 1338187776957104357, type 5
Event Name: D3DDRED2
Response: Not available
Cab Id: 0
Problem signature:
P1: VEN_1002
P2: 27.20.22025.1006
P3: 0x887A0006
P4: 7
P5: D2R.exe
P6: 1.1.2018.0
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: f0377cc7-464e-41dc-a902-4329aac52977
Report Status: 268435456
Hashed bucket: 02e01df2451d484c429232b1704c40e5
Cab Guid: 0
My PC is well above system requirements.
Using Ryzen 5800X - 32 GB RAM and RX 6700 XT with 50-55 degrees tops.