Failed to enter game. This character is already in a game on the server. Please try again

Technical Support
1

Hi, i have this problem for almost 2 hours, i can’t enter the game, in the forum i read that it takes 1 hour to automaticaly unstuck the character, but as i mentioned 2 hours have passed and the problem still exists, please help me fix this…

2

Having the same issue since this morning with every online character. Funny: even created a new one, so never played, but “…is already in a game…”.

3

Yes, that goes for me too, with all the characters i haven’t played it’s displayng the same mesage.

4

kollege von mir hatt das problem auch seit 2 stunden

5

Same here for both accounts. Liou#21843 - Bizeli#22216 for more than 3 hours

6

I really appreciate if someone will do something quickly. Its Sunday most people have only one day free. Im sure an operator already seen this topic or your ai

7

Same here on my account suddenly disconnected 4 hours ago and now all the chars are stuck

8

it’s been 5 h now… it seems tech support is not chatty.

9

Same issue here. “This character is already in a game on the sever. Please try again.” for at least the last 4 hours.

10

Same issue here. “This character is already in a game on the sever. Please try again.” for at least the last 6 hours.

11

It’s been 12 hours . My hero is still in the game, I can’t log in.

12

yea nothing changed here also, still 12-13h…