Failed to join game

Technical Support
1

Just bought the game and tried to continue the journey of my old characters, but I receive this error message loading them. I read that deleting the shared stash file could solve the problem, but it didn’t help. I installed the old game and I can play there with them with no problem. Copying the character files from the old game’s savegame folder to the new ones, launching the game and trying to play with this character results failing to join the game again. Is there a solution for this after almost 2 years ? Blizzard promised that we can play with our old characters in D2R…This is the only reason I bought the game.

1 Like
2

Hey there,

Diablo II (2000) and Diablo II: Resurrected are independent games.

You can play your original Diablo II (2000) offline single-player characters on the Diablo II: Resurrected client by manually copying over the character save files from the Diablo II (2000) folder to the Diablo II: Resurrected folder. To do this:

  1. Use File Explorer to navigate to C:\Users(Your PC Username)\Saved Games
  2. Open the Diablo II folder
  3. Select all files for the character or characters you wish to copy over, right click, and choose Copy
  4. Navigate back to the Saved Games folder above and enter the Diablo II Resurrected folder*
  5. Right click inside of this folder and choose Paste

Note: If a Diablo II Resurrected folder does not exist, launch Diablo II Resurrected from the Battle.net application, create an offline character, and save the character.

Limitations

  • Only possible for PC
  • Only possible from Diablo II (2000) to Diablo II: Resurrected
  • Only possible for single-player, local offline characters
  • No cross-save functionality: progress you make on the imported character in D2R is saved on the D2R folder and will not carry over to Diablo II (2000). If you launch Diablo II (2000), you will load the characters hosted in the Diablo II (2000) folder, which are the original versions from before the import

We cannot see anything related to your offline character saves so if it is not working, the best we can recommend would be to report the issue in the bug report forum.

3

Hi,
I don’t know if you still have this problem, but the following workaround solved this for me.
Locate the D2R save folder on your PC. Eg: C:\Users\YourUsername\Saved Games\Diablo II Resurrected
and move or delete (backup it first if you delete it) “SharedStashSoftCoreV2.d2i”.
I hope this solves it for you too.