Game craching after a few minutes of play

Technical Support
1

My config:
windows 10
8 Gb ram
Intel UHD Graphics - Latest driver (27.20.100.8935)

Last events from the log:

10/25 20:47:26.976  [Presence Field/4] [<>:0]: FIELD SET: 5198665 3 9
10/25 20:47:26.976  [Presence Field/4] [<>:0]: END: Presence Fields After Notification
10/25 20:47:37.997  [Prism/4] [<>:0]: prism: Error OutOfMemory (0x8007000e): pm_dx12::CopyCmdListImpl<struct pm_dx12::CopyCmdListTraits>::End: Close Failed

10/25 20:47:38.001  [Prism/4] [<>:0]: prism: Error DeviceLost (0x887a0005): pm_dxgi::Instance::Present: Present Failed

10/25 20:47:38.001  [Render/4] [<>:0]: Present failed: DeviceLost [-2005270523]
10/25 20:47:38.008  [Prism/4] [<>:0]: prism: Error DeviceLost (0x887a0001): pm_dx12::Device::Map: Map Failed

10/25 20:47:38.011  [Prism/4] [<>:0]: prism: Error DeviceLost (0x887a0001): pm_dx12::Device::Map: Map Failed

Already tried to repair the game, but no luck.

Any ideas?

1 Like
2

Same problem here, help!

3

Same problem for me from two weeks, and I’ve tried online and offline with same result. I’really disgusted for this kind of problem but above all that’s not resolvedin any way. If I’d know, I’d never buy this remake…

5

same problem for 3 days… after 1 minut the game crash whit no error report.

6

Yeap, same thing here, and each new attempt grinds this minute into less and less seconds remaining. I’ve noted this problem since the 50% discount bonus event(lucky me), and ever since I have two days of crashes vs one where the game works as it should.

7

i have the same problem, after 1 min game crash without erorrs… please help

8

Waaake up Blizzzzaaaard