Game crashing after launch

Technical Support
1

Everything was fine, started getting these issues today.

Launch game as usual (deskotp shortcut or bnet app), see the blizzard intro (a bit bigger and blurred now), the Diablo 2 Resurrected and the “press any key to begin” (bigger than before too). When I click it freezes/crashes and I get the windows message box saying D2R is not responding.

I’ve been trying all:
-Run as admin
-scan and repair
-check for updates
-updated drivers
-cleaned cache/downloads
-ran antivirus and malware bytes
-unistaled/reinstaled (2 times)
-windows update
-reboot wifi
-reboot pc
-run in window mode (always do)
-reset graphics
-went battery save mode…

Nothing worked, any suggestions?

4 Likes
2

Same here. Game crash after 1-5 min of playing the offline version for no reason

1 Like
3

Yes same problem here

4

now works for me normal. i didn’t do anything

5

Have you managed to fix it? I’m having similar issues, posted another topic here:

https://eu.forums.blizzard.com/en/d2r/t/crashing-all-of-a-sudden/24088

Can we please get a response, Blizzard?

6

same problem.
I suggest you may look into the logs file, located in the game folder. File name - blz-log.txt
In last rows it could contain viable information for support and may be some error code.