Item is missing?

Playing d2r
Died in impossible to spawn spot and relog game to reset map .
My monarch shield was removed ???
Can you help me ?
….
Just read lots of topics.
It so obvious is a BUG.
I think I won’t get my monarch shield back .
At least , everyone has problem .
I was newbie and had great fun till now .
See you at Diablo 4 . And probably never offer any one to play BUG2 resurrected .
Have a great day …

This has happened to another player
with youtube evidence
when is Blizzard going to fix this

Customer Support is sadly unable to restore items lost or that have gone missing in Diablo 2. Should you have encountered a bug you should report it on the Bug Report Forums.

Same thing just happened to me, monarch shield as well