PC and PS Cross-Progression

Good afternoon.

I bought 2 versions of Dibalo 2 Resurrected, for PC and PS4. I linked PS4 and Battle.net accounts.
I expected to see the promised same progress on both the Online and Offline tabs. But I saw the same progress only on the “Online” tab.
Explain, please, the synchronization of progress should be in both modes: “Online” and “Offline”?
In my understanding - yes! I must see the same char in Offline mode on PC and PS.

No mate , its kinda obvious that the offline savefiles are saved and function only on your pc/ps5 not both.
They made a clear statement that crossprogression only works on online characters.

Although, if they can develop a way to manually save/load offline characters to the cloud on BattleNet, it can resolve all those server issues.
Personally I do not care about online events, playing with friends or ladder, but I paid double just for the cross-save, so I play online just for this reason.
I’m sure me, the person who created the post and thousands others are doing the same and it could give the chance online players to be free from queues.
In 2021 it is natural to expect such feature in a game, for example Civilization VI does have it with simple cloud save tick. I understand the core mechanics are hard to modify, but this should be doable in my opinion.