Stuttering/Spikes while playing with online characters

Hello,
I have the following problem:
When playing with my online characters I get constant stutter every few seconds. The fps drop for a millisecond and constantly every few seconds. It’s like micro sutters. Sometimes 3 times in quick succession and sometimes only after 10 seconds. But I have constant fps drops/lag spikes, especially when I’m moving.

Funnily enough, really only with online characters. Everything works fine offline. How can that be?

I have this too on the lowest settings and even in classic graphics mode! With my system it is never due to the computing power. Then I would also have it in offline mode, but everything runs wonderfully there.

I have a really excellent 1GB internet connection that also works perfectly. However, I have very unsettled FPS when playing D2R Online characters.

Incidentally, I had the same thing in the D4 beta/server slam. It’s also an online game. What could be the problem? I just bought a brand new system especially for D4. High end to the hilt. A number of tests were run and hardware errors were ruled out. Drivers ALL updated. LatencyMon also says everything is ok.

Can it be due to the ethernet cable or is it more unlikely for the time being?

My System:
|GPU:|NVIDIA GeForce RTX 4090 Palit|
|CPU:|Intel Core i9 13900K|
|CPU Cooler:|be quiet! SILENT LOOP 2 360mm|
|RAM:|G.Skill Trident Z5 Black DIMM 64 (2x 32) GB DDR5-6000 Kit|
|Mainboard:|Asus ROG STRIX B760-F GAMING WIFI|
|SSD:|2x 1TB Samsung NVMe SSD 990 Pro M.2 PCIe 4.0|
|PSU:|be quiet! DARK POWER 13 1000W|
|OS:|Windows 11 Pro|

Hopefully someone can help me :confused:

Best regards

1 Like

It is very simple … Blizz is not dealing with old servers and old game … D2R is absolutely unplayable, fps/lag/drop/loading … it is trash

But when I played a year ago it was fine. Now I have a new System and it runs really bad. How the hell?

Hi Freaky,

Given that it only happens with online characters, it sounds like you may be having some packet loss causing tiny disruptions to the smooth operation of the game, especially if you’re running WiFi. A great tool for diagnosing things like this would be WinMTR, which pings every step of the journey from your PC to our servers, once per second, so you can get a picture of what’s going on.

1 Like

Hello again, I have to add that these stutters also appear in single player mode from the second act onwards. Still less than online but definitely there.

I’ll still let the program run and get in touch again by the end of the week. Thanks.

I don’t seem to be the only one with the problem though. Many complain about patch 2.7. This patch is said to be responsible for these stutter and vsync problems. Please investigate, Blizzard!

Edit:

Ok, I’ve now run WinMTR four times for 8-10 minutes.

Four times because there are two IPs for D2R and I tested these two IPs once each with an online character and offline character.

To whom or to which mail can I send the WinMTR now?

Hey there,

You can post them here in a reply labeling which one is which and we can go from there.

If you are not comfortable posting that data here, you can instead submit a ticket, detailing the issue, the steps you have tried and including the requested data. (You can only submit 4 attachments total and we will want an Msinfo/Dxdiag as well. So create the ticket with 4 files attached, submit and then reply to the ticket with the other 2 files.

Click your name at the top right of this page, click support, click contact support.

1 Like

Hello there,

first of all thank you for taking it so seriously.
Below you can see the data from the individual runs.

I am curious if you can draw new conclusions from this.

However, I’m still afraid that it’s more of a performance/vsync problem caused by the 2.7.0 patch. At least that’s what many posts in various forums write.

If you need my DxDiag, then I’ll have no problem with sharing it as well.

WinMTR_Online_37.244.28.80:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
fritz.box - 0 694 694 0 0 17 1
83-169-183-52-isp.superkabel. de - 1 690 689 17 25 80 18
ip5886edd7.static.kabel-deutschland. de - 0 694 694 19 26 70 22
145.254.3.136 - 1 690 689 17 26 95 22
145.254.2.183 - 9 524 480 21 27 65 25
activision-blizzard-1.telecity2.nl-ix. net - 0 694 694 25 36 151 30
137.221.78.29 - 9 462 425 0 563 4633 208
xe-0-0-1-0-br02-cthz1.blizzardonline. net - 13 405 353 25 457 4936 68
137.221.78.49 - 0 694 694 21 33 97 28
137.221.66.43 - 2 662 654 27 33 69 31
No response from host - 100 141 0 0 0 0 0
37.244.28.80 - 0 694 694 19 31 66 27
________________________________________________ ______ ______ ______ ______ ______ ______
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

WinMTR_Online_37.244.28.180:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
fritz.box - 0 500 500 0 0 30 1
83-169-183-52-isp.superkabel. de - 0 500 500 17 25 90 22
ip5886edd7.static.kabel-deutschland. de - 0 500 500 18 28 49 26
145.254.3.136 - 0 500 500 15 30 83 23
145.254.2.183 - 5 420 399 22 29 66 26
activision-blizzard-1.telecity2.nl-ix. net - 0 500 500 18 37 106 30
137.221.78.27 - 6 411 390 26 128 2498 28
xe-0-0-1-br01-cthz1.blizzardonline. net - 20 240 193 29 973 4839 61
bond0-vs01-eqam1.as57976. net - 0 500 500 26 36 78 29
137.221.66.43 - 2 473 466 27 34 72 30
No response from host - 100 101 0 0 0 0 0
37.244.28.180 - 0 500 500 25 33 85 28
________________________________________________ ______ ______ ______ ______ ______ ______
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

WinMTR_Offline_37.244.28.80:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
fritz.box - 0 537 537 0 0 3 0
83-169-183-52-isp.superkabel. de - 0 537 537 17 22 43 18
ip5886edd7.static.kabel-deutschland. de - 0 537 537 19 23 59 23
145.254.3.136 - 0 537 537 18 23 61 26
145.254.2.183 - 7 426 397 21 27 75 39
activision-blizzard-1.telecity2.nl-ix. net - 0 537 537 24 33 167 53
137.221.78.29 - 24 233 178 30 1026 4831 3574
xe-0-0-1-0-br02-cthz1.blizzardonline. net - 9 380 347 26 373 4197 4197
137.221.78.49 - 0 537 537 23 32 73 28
137.221.66.43 - 1 526 523 23 32 53 31
No response from host - 100 109 0 0 0 0 0
37.244.28.80 - 0 537 537 24 29 57 26
________________________________________________ ______ ______ ______ ______ ______ ______
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

WinMTR_Offline_37.244.28.180:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
fritz.box - 0 493 493 0 0 2 1
83-169-183-52-isp.superkabel. de - 0 493 493 17 22 46 24
ip5886edd7.static.kabel-deutschland. de - 0 493 493 18 23 50 20
145.254.3.136 - 0 493 493 17 26 72 21
145.254.2.183 - 7 393 367 22 27 71 24
activision-blizzard-1.telecity2.nl-ix. net - 0 493 493 25 35 140 30
137.221.78.27 - 0 472 472 27 232 3160 27
xe-0-0-1-br01-cthz1.blizzardonline. net - 17 243 203 0 857 4872 31
bond0-vs01-eqam1.as57976 .net - 0 493 493 26 32 78 29
137.221.66.43 - 0 493 493 27 33 58 28
No response from host - 100 100 0 0 0 0 0
37.244.28.180 - 0 493 493 23 30 52 26
________________________________________________ ______ ______ ______ ______ ______ ______
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Try disabling your Ecores, the issue seems to be with alder lake processors

1 Like

This only helps a little. Applaying “realtime” priority in the task manager helps more. It reduces the stutter alot until its nearly gone.

But this can’t be the final solution. Blizzard has to fix this issue.
You can’t expect people to keep changing the priority or tweaking things in the bios just to get a game run smooth. A game that was smooth before.

1 Like

blizard cannot fix anything just take a look of here servor in the last week and we have all your answer why you ahve to leave all the game of these company … we get robbed by this blizard we have already paid to play these d2r alots time ago and we never can have a good playing experience

Experiencing similar issues now. I initially thought it affected only online play, but I saw it happen offline too. Game stutters every couple seconds, and occasionally sound breaks up at the same time.

Used 3rd party tool to set application priority to High, does improve it a lot, plays smoother but sound does sometimes interrupt. Something is wrong with D2R running with Win11 task scheduler and heterogenous CPUs.

Tried manually setting affinity for performance cores, but game just slows down to a crawl, doesn’t look anything other than All Cores.

Should really be fixed, this hardware setup is only going to be increasingly more popular.

I have a new rig:
13700k
rtx 4070 ti
sammy980 pro 2t
asus z790 ddr5
corsair 2x16gb (32) SET, in slots 2,4

   Temps are less than 60c on both my watercooled CPU and my RTX GPU with an over engineered HS. This is the only game that does this.....

   I play Cyberpunk in 4k Ultra with 80 plus fps...

   Every few seconds a stutter occurs no matter the game settings or where I am in game. Setting task manager priority, or changing what cores are enabled is just insane.

   While D4 is fun until I killed Echo of Lilith before season 1, the game just feels like its designed to cash grab, not give me a fun experience that I paid 100 dollars for. So I would love to enjoy D2r as a game designed by pioneers of the time, and a Dev team that really cared about a fun experience.

Just bought an MSI laptop with nvidia 4070 on board and game stutters every second, and even harder (longer) stutters when I keep “show loot on the ground” button pressed. At the same time no problems with my old 1070 laptop. Pity :confused:

For those who came here from googling, and are running 12-13th gen intel it seems to be an issue with how the e-cores become parked, after running a program to unpark these cores the stuttering has gone away. Program called Parkcontrol will do this.

2 Likes

Can confirm that this was my solution. Thank you, no more stuttering with 13th gen intel CPU. Forcing the cores stay unparked was my solution.

Oh gawd, its 3:23 on the clock, i’ve spend several hours, trying to fix this nasty microstuttering, tried so many things and your advice worked like a charm! Thank you! Now i can finally rest and sleep in peace :smiley:
P.S. My cpu is i5-13600KF

это конечно хорошо, но! Что надо выбрать в программе? Какие настройки установить? 13700kf
Лично мне помогло переключение на “сбалансированно” в настройках электропитания Windows…