Wake up support!

I can’t start normal game on offline mode. I have new patch (2.3), done reinstal and after selecting a character, the message “cannot join the game” pops up.
Same thing is, when I try to “make new character”… WTF???

Hello FizzyElf,

As it’s happening in offline mode even after reinstalling the game, it’s most likely an issue with your saves. Please make a backup of your Diablo 2 Resurrected folder located in %userprofile%\Saved Games.

After that, you can try to delete/rename the file SharedStashSoftCoreV2.d2i then test your characters again. If it works, it’ll mean your shared stash content is corrupted.

If it’s still not working, please delete/rename the Diablo 2 Resurrected folder and test with a new character.

Still not working, cant’t find saved games, I’ve wasted my money.
Reather play old version… after all those yeras works just fine

At least try the solution posted.

“Still not working” means that I’ve tried Your suggestions

You are saying you can’t find the saved games, what do you mean? Did you not find the save folder? State all the steps you took.

What I did so far:
step one: scan and repair
step two: reinstal
step three: reinstal in other directory
step four: instal on other computer

folder with Saves Games nowhere to be found

Online game working fine
Offline still cannot create game

Hello again FizzyElf,

To access the folder, please :

  1. Press Win + R
  2. Paste in there %userprofile%\Saved Games
  3. Press Enter

Else, you can search your computer for the folder Diablo II Resurrected.

Game finaly works, but I lost two of my characters and stash is totaly empty