It’s been three days now with massive server problems and most of all rollbacks that hurt.
Obviously your team is still struggling to fix this. That the game even released for 40€ in the current state is another slap in the face for your fanbase.
All you guys did so far was copy / paste the same default msgs on twitter. When will you actually comment on what can only be called the next disaster?
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What makes you think they read these forums? There have been a million of these requests.
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They want to make the remaining 20-30% of the people using their products quit for good…
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I know 
still, I needed to a place to dump the frustration 
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Yeah, it’s bad enough that the servers are messed up, but why on earth don’t they bother to comment on the situation? It’s really ugly…
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Be patient, it’s the first time they launch an online game. No ? hmm
It’s the first time they launch Diablo2. No ? What then…
It’s the first time they re-launch an old game with updated graphics. No again ? I ehm…
They did not expect this many players for one of the most well know titles in the genre spanning decades. Yeah, that’s gotta be it, right ?
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Why would they bother to comment? U want them to tell u that the game isnt working? Kind of obv that it doesnt? U want them to comment saying they working on it? Which we alrdy know they are doing?
Whats the purpose? U want them to make up a random time for when its fixed? Because they obv cant know until they actually located the issue and even then its hard to tell how long it would take to fix it as they might find more issues while fixing one problem.
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We’re all angry but some of us obviously take it out on other players too, eh? 
Basic customer communications ain’t too much to ask of a company of Blizzards size. Server status, maintenance comments, etc.
A simple “We are aware of the problems and try to fix it as soon as possible, thank you for your patience” would be enough.
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Explaining why they wont bother doesnt mean u take things out on other ppl. Nor does it mean someone is angry.
But we alrdy know this? So whats the point? I rather see them working on the problem than sitting on forum trying to write a apology. Ppl should expect issues the first weeks after launch. Also u find more information on their twitter if u care about those things.
You do realize that customer relations people aren’t the same employes that fix server issues, right?
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They are updating once an hour on Twitter. Even in the Bnet launcher says u can get more info in their EU Twitter.
But yes, keep complaining about it.
lol you mean that generic copy/paste shit they’re doing on twitter? that’s not exactly what I call transparent communication…
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Ah, now I get it - YOU are the Blizzard forum customer service. Fits right in 
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- Blizzard shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Blizzard, such as natural disasters, unforeseen intrusions into our cyberspace, war, terrorism, riots, embargoes, acts of civil or military authorities, acts of God, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
This is from the EULA we signed when we first opened the game.
Now none of these extraordinary conditions exist.
We have not received the promised service for almost 2 weeks. (We get deducted)
Now you’re saying that people should expect problems during the release phase.
How much are they paying you?
Or don’t you know a more productive way of life than fighting with people who claim their rights?
Yes, I think there may be problems. Actually, I’m not mad at blizzard, but at jerks like you.
I’m sure you’re a perfectionist enough to avoid paying a mal when you see a"Skin of the vipermagi" which gives only +34 all resistance in the game. Here you are attacking perfectionist people who seek their rights to the end.
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they had time to delete my comment but not make a blue psot f u guys
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Here is your solution : POE/News/Expansion revealed in 3 days
[edit]
free to play
servers online 24/7
tech team listening players
communication and development “player experience oriented”
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Except that PoE is a piece or garbage. D2R is not.
Agree. Reading twitter I can told:
Saturday 9, one downtime of about 3hours.
Sunday 10, two downtime of about 4,5hours.
Monday 11 (today), since 8 hours.
On 3 days, twitter account are only messages of “We’re investigating” and “We’ve resolved the problem”. No info at all. No ETA of resolution times. Nothing.
And, here… what can I told? Two post with more than 100 reply without any GM / Forum mod response. We’re not searching for a solution, but at least, a explanation. Why the same failure 3 days? If you resolve something, they doesn’t appears one more time a bit later. If you doesn’t resolve nothing, then, maybe the problem can reappear.
I know, there’s a lot of users who only wants to read “It’s resolved” and ready. But there’s a lot of us who we can understand if they told: “Hey, that’s a really big problem and we need some time.”. But at least me, I only can understand it if they told something.
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Blues took the money and run. That’s it, we were scammed by this briliant company.
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this must be it.
