Caldesann's despair bug

Hi I am trying to augment an ancient weapon for the Altar of Rites and I cannot for the life of me figure out why my Caldesanns Despair transmute keeps failing.

I have 1 ancient item, a legendary gem of high enough level, and 3x flawless rubys

Any advise on why this isnt working would be a great help

Show a screenshot of your ancient item and another of the cube just before you hit the transmute button.

What error are you getting ?

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Its not letting me provide a link to a screenshot.
Ive posted it to imgur, 1htbjuF

It just says “transmute failed”

OK – show me a screenshot of that 2-handed flail.
According to your profile on Faraday#2627 - Community - Diablo III , the one you are wielding is ancient. What about the one you are trying to transmute ?

To post a link, you need to convert it to preformatted text… put the link in your reply as you would normally, highlight the entire link and click on the </> button (button #6) on the formatting bar at the top of the composition window.

Your link will look like so: https://imgur.com/1htbjuF

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No I have a similar flail equiped, but Im trying to augment another one for use in the Altar of Rites

Heres the one Im trying to augment (ty for the tip on how to post screenshots!)

https://i.imgur.com/2AIDaRX.png

That flail is not ancient… and that is why you cannot augment it:

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Right I was under the assumption ancient was the term for green items, my mistake then

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I was working on this screenshot to illustrate the difference… I might as well put it in – perhaps it will help someone else.

In my screenshot, the equipped 2-handed flail is ancient… the other one is not:

Best of luck in your games !

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The good news is that you can augment all ancient items and not just weapons. Although im sure you know that already.